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Writer's pictureRachel Furlong

Ensuring excellence: key areas for achieving a high hygiene rating in hospitality

In the hospitality industry, maintaining a high hygiene rating is crucial not only for legal compliance but also for building trust with customers. A high hygiene rating reflects a commitment to food safety and quality, which can significantly enhance a business's reputation. 


The key areas considered in hygiene ratings include hygienic food handling, cleanliness and condition of facilities, and the management of food safety. Understanding and excelling in these areas are essential for achieving and maintaining a high rating.



waiter serving 5 stars


Hygienic food handling


Hygienic food handling is the cornerstone of food safety. This aspect covers how food is stored, prepared, cooked, and served. Proper food handling practices are vital to prevent contamination and foodborne illnesses. Key considerations include:


  • Storage: food must be stored at appropriate temperatures to prevent bacterial growth. This includes keeping perishable items refrigerated and ensuring that dry goods are stored in a clean, dry environment.


  • Preparation: food preparation areas must be kept clean and sanitary. Cross-contamination between raw and cooked foods should be avoided by using separate chopping boards and utensils.


  • Cooking: food should be cooked to the recommended internal temperatures to kill harmful bacteria. Regular temperature checks should be performed to ensure compliance.


  • Serving: food should be served in a manner that prevents contamination. This includes using clean serving utensils and ensuring that food is not left out at room temperature for extended periods.



chef cleaning kitchen

Cleanliness and condition of facilities


The cleanliness and condition of facilities and buildings are critical components of a hygiene rating. This area assesses the overall state of the physical environment where food is handled and prepared. Key factors include:


  • Cleanliness: all areas, including kitchens, dining areas, and toilets, must be kept clean and free from pests. Regular cleaning schedules should be implemented and strictly followed.


  • Maintenance: facilities should be well-maintained and in good repair. This includes ensuring that equipment is functioning correctly, and there are no structural issues such as leaks or damaged surfaces.


  • Sanitation: adequate hand washing facilities with hot water, soap, and drying means should be available for staff. Sanitation protocols should be in place and rigorously followed to ensure a hygienic environment.



Hygiene rating card

Management of food safety for hygiene rating


Effective management of food safety is essential for maintaining high hygiene standards. This involves having proper systems and procedures in place to manage food safety risks. Key elements include:


  • Food Safety Management Systems (FSMS): an FSMS such as HACCP (Hazard Analysis and Critical Control Points) should be implemented to identify, evaluate, and control food safety hazards.


  • Training: staff should be well-trained in food safety practices. This includes understanding the importance of personal hygiene, proper food handling, and cleaning procedures.



  • Regular Audits: Regular internal audits and inspections should be conducted to ensure ongoing compliance with food safety standards. Any issues identified should be promptly addressed.


Achieving and maintaining a high hygiene rating involves a comprehensive approach to food safety, cleanliness, and effective management. By excelling in these areas, hospitality businesses can ensure the safety and satisfaction of their customers, thereby enhancing their reputation and success.


For more detailed information on food hygiene ratings and whether you need to display your rating, you can read our Hubl blog post here.


Ensuring excellence in food safety is not only a regulatory requirement but a commitment to your customers' health and well-being. By focusing on hygienic food handling, maintaining clean and well-kept facilities, and implementing robust food safety management systems, you can achieve a high hygiene rating and uphold the highest standards in your hospitality business.

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